PRIVATE EVENT FAQ

Scheduling- Dates are in high demand & are secured on a first come, first served basis based on invoices paid in full. *Please note- due to an increased demand & volume, invoices must be paid in full to secure/hold your selected date. We do not offer holds or partial deposits on most events. In order to source your supplies, we require all event invoices be paid upon receiving & a minimum of 2-3 weeks in advance* If your event has a quicker turnaround time than 2-3 weeks please let us know, we will do our best to accommodate.

Fees- After Hours/Weekend fee will apply for all events happening after business hours M-F 10am-5pm: $250 flat rate. Travel fee for offsite Private Events: Starting at $150. Installation/setup & strike for large events, inquiry for pricing.

How to Book- If requested, you will receive an invoice from The Floral Bar detailing your event cost. In order to secure your requested date, your invoice must be paid in full.

RSVPs & Refunds- We understand RSVPs can be tough to lock down, however once your invoice is paid our team gets to work excitedly sourcing the perfect flowers or fragrances for your event. For that reason, we do not offer refunds and ask that you please make arrangements accordingly. If you have guests who didn't RSVP but end up wanting to attend last minute, we usually can source extra flowers/recipes/materials to accommodate & can have you pay for their additional tickets before your event if you need to add RSVPs. If you have RSVPs who cannot attend your event that you have already paid for, we can either add their flowers/fragrance into the arrangements or candles of the guests who do attend making larger arrangements/candles, send the extra flowers/candles home with you or your guests, or use them for the people who attend and did not RSVP. For this reason we recommend booking your invoice for the minimum amount of people required & adding additional people *with proper notice* if needed. 

In Store Private Class Details- 

Our address is 175 Miron Dr. Ste. 140 Southlake, TX. 76092. Please refer to your invoice for your event’s start time, end time and date. Please plan to arrive no earlier than 15 minutes prior to your start time and leave no later than 10 minutes past your specified end time. Parking is permitted in our immediate parking lot as well as in both the adjacent Empire Rugs & Kitten to Cat parking lots. We do have a walk-in cooler available on site if needed however we do not keep ice on hand. We do have a water cooler/dispenser for you & your guests here as well as cups, trays, wine openers & other miscellaneous serveware. Should your event require additional time than what was allotted and paid for on your invoice, we will bill you accordingly. You are welcome to bring your own food and decor for your event, we simply ask that all set up and tear down be done within your allotted time, if more time is needed you may book additional store rental time by the hour. Outside florals are not permitted.

Off Site Private Class Details-

For all private off site classes & events our team will arrive on site approximately 30 minutes prior to the agreed upon start time in order to set up. Off site venues/clients will need to provide all delivery instructions and clearances prior to the day of the scheduled event. Clients hosting off site private classes will be responsible for providing a work space for their attendees, please ensure you have enough table space to host. The Floral Bar staff will provide all other materials needed for the class & will perform light clean up at the end of the class.

*Because of the perishable & seasonal nature of flowers, flower selections will be up to the discretion of the Floral Bar team. We will make every effort to include your requested color palette and flowers.